Once you book your rental date, you can cancel and get a full refund or request an alternate date anytime prior to 7 days before the rental date. Within 6-2 days prior to reservation you can cancel for a 75% refund. No-shows or canceling the day of will be charged the full rental rate. We can refund bookings to a gift card to use for a future booking if you so choose. Rescheduling to available day is FREE!